Refund Policy

The following guidelines are used to handle all refunds at Black Lotus Audio.

A) To begin the process of requesting a refund, contact [email protected] via email and include your order number and email used at checkout. Any requests not submitted to [email protected] will be ignored.

B) All customers are allowed up to 30 days to request a refund after a purchase. Any requests exceeding the 30-day limit will be denied.

C) We allow a maximum of 1 refund per customer.

D) Refunds are only applicable to single products.

E) Refunds are not applicable to any bulk or bundle orders.